Coronavirus (COVID-19) update

Last updated: 24th April 2020

Our phone lines are open and operating as usual, however, if you want to make a travel claim, visit these FAQs first.

You can get instant help 24/7 from our virtual assistant. Use it if you have questions about your renewal or want to make a change to your policy. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, check your insurance still meets your needs, you don't need to contact us in order to renew.

Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.

Visit our Coronavirus help and support page天天看片免费高清观看 for frequently asked questions about COVID-19.

Common sense to the rescue

Green Flag’s network of highly skilled technicians and garages will come to your rescue 24/7, 365 days a year. With multiple levels of cover to suit your needs, if you break down in France or just on the way to work, Green Flag’s got you covered.

天天看片免费高清观看Here are some more great reasons to choose Green Flag.

  • Any driver cover
    A Green Flag policy covers the vehicle, no matter who’s driving.
  • Highly recommended
    Four out of five customers would recommend Green Flag to friends and family.
  • A plan for any breakdown
    If we can't fix your vehicle straight away, we'll get you to a garage at no extra cost.

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Which cover is right for you?

10% of customers achieve these prices
Rescue
from £25
Rescue Plus
from £40
Recovery
from £55
Recovery Plus
from £60
Most popular
Euro Plus
from £100
Roadside assistance
Necessary treatment for each separate condition.
Unlimited call outs
As long as it's not the same problem.
Cover at home
Green Flag will come to the rescue at your home in the UK.
National recovery
Your car and everyone in it will be taken to the UK destination of your choice.
Onward travel
Green Flag will arrange a hire car, hotel or alternative transport if they can't fix your car at the roadside.
European cover
All of the benefits above when driving in Europe.

Other cover options (Additional premiums apply)

Personal cover

天天看片免费高清观看With Green Flag UK Personal cover you are covered in your own car or any vehicle under 16 years that you are travelling in, so long as it's privately registered in and being used within the UK.

Green Flag will cover you even if you're not the one driving.

Family cover

天天看片免费高清观看Covers up to three additional members of your household when driving or travelling in any car under 16 years old, so long as it's privately registered in and being used within the UK.

Short term European cover

With flexible insurance for as little as one day, Green Flag’s short term European cover offers 24-hour English-speaking help as well as roadside assistance and repatriation.

Learn more

Already have breakdown cover with Direct Line?

Whether you’ve broken down and need assistance, want to make a change to your cover, or need to access your policy documents, Direct Line will continue to support you.

I've broken down

Call our 24-hour emergency helpline.

In the UK
0800 590590


Hard of hearing:
Please send a text message starting with the word RESCUE followed by your message to 61009. Texts may be chargeable. Please check with your network provider.

A list of everything you’ll need can be found here.

I want to change or renew my breakdown cover

Call 0345 246 8702天天看片免费高清观看 to speak to a member of our breakdown team, who will be happy to help you.

Calls may be monitored and recorded. Call charges will vary.

I need my policy documents

Access our policy documents below. Remember, if you already have breakdown cover with us, the wording of your policy may differ from the one you’ll find here.

Typetalk

Direct Line supports the Typetalk service for people with communication difficulties. To use Typetalk, you'll need to prefix the number 18001 before the number you wish to dial. For example: 18001 + area code + number.

These extra features are also available to you (Additional premiums apply)

Personal cover

天天看片免费高清观看With Green Flag UK Personal cover you are covered in your own car or any vehicle under 16 years that you are travelling in, so long as it's privately registered in and being used within the UK.

天天看片免费高清观看Green Flag will cover you even if you're not the one driving.

Family cover

Covers up to three additional members of your household when driving or travelling in any car under 16 years old, so long as it's privately registered in and being used within the UK.

Short term European cover

With flexible insurance for as little as one day, Green Flag’s short term European cover offers 24-hour English-speaking help as well as roadside assistance and repatriation.

Learn more

Frequently asked questions

Customer Hotline

0345 246 8702

Already a customer?

0345 246 8708
Lines are open: 8am-9pm Monday to Friday, 9am-5pm Saturday, 10am-5pm Sunday.

Broken down?

24-hour emergency helpline
In the UK: 0800 590590
In Europe: +44 (0) 113 390 5300
For the hard of hearing, please send a text message starting with the word RESCUE followed by your message to 61009.

Not happy?

If you wish to make a complaint please view our complaints procedure.

Typetalk

Direct Line supports the Typetalk service for people with communication difficulties. To use Typetalk, you’ll need to prefix the number 18001 before the number you wish to dial. For example: 18001 + area code + number.

Calls may be monitored and recorded. Call charges will vary.

天天看片免费高清观看We give you the choice to decide if you need this level of cover with our Personal Cover option.

天天看片免费高清观看Please call us on 0800 590 590.

With all our cover levels, your car is covered whoever is driving it.

Breakdown Guides

How to handle aquaplaning

How to beat breakdowns

Breaking down overseas

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