Our phone lines are open and operating as usual, however, if you want to make a travel claim, visit these FAQs first.
You can get instant help 24/7 from our virtual assistant. Use it if you have questions about your renewal or want to make a change to your policy. If your policy is due to renew in the next week and you haven’t opted for auto-renewal, please call us. If you have opted for auto-renewal, check your insurance still meets your needs, you don't need to contact us in order to renew.
Customers who can’t pay now as a result of the Coronavirus pandemic, call us - we want to help you.